Free Shipping Cash on Delivery Nationwide!

Shipping FAQS

Shipping Faqs:

Random-Essentials offers wide Cash on Delivery service nationwide. This is in partnership with Lazada Philippines and LBC.

How long should I wait for my items to arrive?

Cash on Delivery will be handled by different couriers depending on your location. You will usually receive an SMS from the courier during the day of the delivery. Cash on Delivery is only available in the Philippines.

Timeframe on COD orders:

 Metro Manila : 2-4 Business Days

 Non Metro Manila : 3-10 Business Days

MODES OF PAYMENT

  • Cash On Delivery This is in partnership with Lazada Philippines, LBC Express.

SHIPPING & DELIVERY
Please take note that our cash on delivery service is handled by a third party courrier, whether it would be Lazada, 2go, Lbc, Airspeed etc. We do not hold or control the time of the delivery once it is on transit status. If you would like to receive your order on rush basis, we also accept rush order via straight payment. Thank you ^_^

Random-Essentials is not liable for any loss and damage during transit.

Delivery time depends on the location. We currently do not ship on weekends and holidays. Please do give us time allowance in case of holidays and bad weather.

REFUND POLICY:

  • Please send us back the item that you received before we will send you the money.
  • We will send you the address where you will send back the item. 
  • All refund is through BANK TRANSFER ONLY!!!

I want my items faster than COD. How?

We also offer rush orders via LBC on straight payment basis. This is done by depositing your total balance via Palawan express, Cebuana, Western Union or any major remittance services in the Philippines. We also accept BDO deposit/transfer.

Straight Payment rush orders via LBC only takes 1-2 days after payment.

I did not receive any confirmation what should I Do?

If you successful used our checkout system, you should receive a confirmation in about 60 seconds after finishing the process. However the tracking code may take a bit of time since it takes 24-48 hours to encode it via 3rd party logistics.

My item has not arrived on the given time frame.

There are instances where the shipping time takes more than we stated, this is because of some reasons

* Incomplete address
* Unreachable mobile number
* Area not covered via COD or Area is considered as remote area

Always make sure to complete your Address to ensure a successful delivery. Thank you.